A Blaken watch is for life. For three years after purchase you will benefit from a complete warranty for your Blaken, which covers potential failures in materials, workmanship and coating as well as defects and malfunctions occurring under normal conditions of use and maintenance. Your Blaken warranty is valid worldwide, no matter in which country you acquired the watch. The Blaken warranty fully supersedes the original manufacturer's warranty provided for your watch.
Our warranty conditions do not cover any maintenance work, repairs and replacement work necessary either as a result of ordinary wear and tear or inappropriate handling or use, or as a result of accidents or force majeure. The same applies to work required that is the result of circumstances beyond our influence. In order to validate your warranty claim, please only permit maintenance work, repairs and/or changes to be carried out by ourselves or by authorised Blaken partners. Failure to do so will invalidate your warranty claim. Unfortunately, if you authorise repair works to be done without first consulting us, such costs will not be refunded.
In the case of a warranty claim, please present your watch together with a warranty card to an official Blaken dealer or an authorised Blaken partner. Alternatively, get in contact with us so that we can arrange collection of your watch and the warranty card. In such cases your watch will be mended by ourselves or will be replaced following specialist assessment. Please note that neither repair works nor a repair carried out under warranty shall constitute an extension or a renewal of the original warranty period.
